Showing posts with label libraries. Show all posts
Showing posts with label libraries. Show all posts

Wednesday, June 12, 2013

It Begins...Summer Reading

Recently the Huffington Post asked readers to submit words that describe summer, which included: sleep, travel, adventure, fun, relaxation, greatness, peace, water, and books.  While others look forward to summer, those of us in the public library industry frequently feel a little bit queasy at the beginning of the season and may describe it with words like: screaming, anxiety, face-painting, live snakes, people wearing their bathing suits inside the library -- oh yeah and books.  Now is the time of year when I start to have night terrors about overflowing book drops and angry patrons when I cannot find them a copy of the latest New York Times bestseller.

Maybe it was because we were having a monsoon yesterday or were actually appropriately staffed, but it didn't seem that bad.  The children were fairly easy - looking for books on worms or the always popular Guinness Book of World Records; the teens occupied themselves with the onsite photo booth; but the adults -- that much coveted yet difficult to attain population who grimace at being asked to register themselves for the adult summer reading program...until we mention that there's a prize.  

image delightfully edited by me


"What's that?" a father with two wiggling children asks, pointing at the Parents: sign up for summer reading to win a FREE iPad mini! sign.

"You can win a iPad mini for signing up for summer reading," my coworker reads the sign to them.

"Just for signing up?!" the father asks.  I think I see bits of foam forming in the corners of his mouth.

"Well, you'll be entered in a drawing to win, if you finish your challenge card."

"Oh," the father's excitement falls as he realizes we don't have a box overflowing with iPad minis for the taking under the desk. "Ok, maybe I'lll sign up later.  I'll think about it," before he wanders away never to return.

Admittedly, only being entered to win a iPad mini is not as thrilling as getting one simply for signing your name on a scrap of colored paper, but the extremely low amount of adults who do register and manage to complete the insurmountable tasks of reading a book, attending a program, and learning to put a book on hold means that the chances of winning are pretty awesome.  I think last year my branch had less than 35 adults complete their challenge cards -- I'd take those odds but of course staff cannot enter.  We can only bribe our adult patrons with candy and free electronics while being chastised for not having unlimited copies Silver Linings Playbook on blu ray. 

Monday, April 15, 2013

Overheard @ The Info Desk: Make it work!


No, it wasn't a Tim Gunn "Make it work" moment, but rather a patron "Make it work FOR ME" situation when the phone rang this morning.

Me: Hello, X Public Library, information desk, may I help you? 

Not Tim Gunn: This CD I got from the library, I need help.

Me: What can I help you with? Is the CD not working?

NTG: (long pause, clattering sounds in the background)...No...I mean, yes...the CD won't play.  I borrowed it yesterday from your library...I want you to make it work.

Me: Ok...well, what are you trying to play it on?

NTG: ... (more clattering sounds) ...

Me: Hello? Are you still there?

NTG: Yes...sorry, I'm driving right now...I'm lost and trying to find this restaurant I'm going to meet my friend at... 

Me: Ok, well...I'm sorry you're lost, do you need directions?

NTG: (sounds like gears are grinding) No, I don't need directions, what I need is for you to make this CD work.

Me: Are you trying to play it on your car CD player?

NTG: No, my car doesn't play CDs, it's new and the stereo doesn't play CDs.  I am talking about at my house, my computer, it won't play.  I put the CD in and nothing happens, there's no sound.  I'm supposed to have it read for a class I'm taking but I don't have time, which is why I got the book on CD, but it won't work.

Me: What program are you using to play the CD on in your computer?

NTG: What do you mean? I put it in my computer and it won't play, I just need you to tell me how to make it work.

Me: I mean what program -- Windows Media Player, iTunes -- what program are you using to try to play the CD?

NTG: ...Um...I don't know...

Me: Ok, well have you tried to play it on another device aside from your computer? Do you have a regular CD player?

NTG: ...Um...uh...I'm going to have to call you back.  I'm meeting my friend right now for lunch and I don't have time to talk about this now.

This is one of my favorite phone call responses -- when I am made to feel that I have interrupted or disturbed someone when they called me.  I tell the patron to call back later when they have more time to talk and we hang up.  About two hours later she calls back, she has discovered what needed to happen to make it work: the laptop was not on.  Of course, I never came out and specifically asked her if it was on or plugged in, so it's partly my fault, but at least she now knows that in order to play a CD the device needs to be on -- instead of prying the CD tray open with her fingernails and putting the CD inside while the power's off.  It's nice when the problems are so quick and easy to fix

Fun way to kick off National Library Week! :)

Tuesday, January 10, 2012

I really like you, my new Wine-brarian

This little beauty of a dream job popped up on ALA's joblist:

Wine Librarian



Ok, so it doesn't say that it involves barrel tastings or any sort of drinking on the job, but it's in California, it pays a hell of a lot more than I currently make, and it comes with the awesome official title of Wine Librarian -- not just something the staff calls you because you're Tipsy McStagger! The position closes this Friday the 13th, just sayin'...

Thursday, September 29, 2011

There's a New Sheriff in Town

So, I have a new manager at work.

When we found out that we were getting a new manager, it was much like last year when we found out we were getting a new manager: cleaner desks and workstations, more professional attire and less sweaters that looked like they came from the lost n' found bin, (sometimes forced) enthusiasm for job and teamwork (sometimes with high fives), and overall non-work related internet use drops with productivity going up 30%! We were a little like those small, nervous, and easily excited monkeys at the zoo, but at least we were positive.

But it was also a lot different from last year when we found out we were getting a new manager: we liked our (now old) current manager, lots of hissy whispering, and their future office was raided and cannibalized of everything from matching desk chairs to a non-sticky keyboard to ancient starlight mints found in the drawers. It looked a tad bit ugly...and then he arrived.

He seemed friendly enough. He seemed capable, had a long history of library work and management to confidently rely on. He brought cookies to our first reference staff meeting. And then slowly things changed, or rather these things had probably been present all along and I just hadn't been paying attention. Disguised as a normal person he was in fact a horrible boss.



List of offensives:
1. Shirks responsibility. When the phone rings he never reaches for it, he always takes the desk seat farther away from the public, he defers to someone else constantly because he is "too new," to find a book on the shelf, help someone with the copier, print out directions from Google maps, etc.
2. Eaves drops/reads over your shoulder. This is actually my biggest problem with him but since I am guilty of doing non-work related stuff part of the time (hello) I moved it down a notch. If I'm helping a patron over the phone, when I hang up, he's all "What did they want?" You want to know what they wanted? Well answer the damn phone next time. Because he wears sneakers he can sidle up to you quickly or suddenly appear over your shoulder. He must have great eyesight too because before I have time to minimize my want list on Amazon he scares the bejeezus out of me with, "Hey, I bought that same coffee maker!" He hovers and I don't like it.
3. Too personal/no boundaries. If you're in his line of sight and he feels like chatting up a storm he will engage in awkward conversations about his wife, his cat, where he buys his pants, what he was doing in 1969. Similarly, he wants us to reciprocate by oversharing with him. When I asked to use sick leave for my annual check up, he responded, "Could you be more specific?" Uh, no.
4. He can't take directions. I don't know if it's just me, but frequently I will tell him something and it will go in one ear and out the other. For example, yesterday our IT guy came by to work on a computer and told us not to use it while he was updating some software. My new manager comes out of his office and sits down at that computer station. I repeat IT guy's request, but instead he starts typing away, then announces to no one in particular, "Hmm, I can't login." I repeat IT guy's message a second time, but then he gets up and goes into his office. A few minutes later he comes back and says, "I called (IT guy) and he said not to use that computer right now, so nobody use it!"
5. He doesn't know how to do his job...and on top of that he's not even trying. As someone who gets paid I'm sure considerably more than I do, it is frustrating to see he can't do what I consider simple job required tasks. Combine that with his "What is it you do again?" attitude and I feel like replying, "Part of what I do involves fixing or redoing things you do." But alas, I kinda need to retain employment so that I may continue my meager existence.

Tuesday, June 21, 2011

Summer reading, my most favorite reading time of the year...


Photo courtesy Awful Library Books

Yesterday was the official kickoff for our summer reading program and we were busier than a Columbian drug den. Here is a sampling of the questions I very helpfully redirected:

Elderly Couple: Can you tell us how to use our Nook?

Forgetful Teen Boy: I was reading this book and I didn't finish it, can you help me find it? It wasn't at this library, it was my school's library but I had to return it. I don't remember the title or the author, but it was about a boy with a dad and the cover was light green.

Older Mom Wearing Teen Daughter's Clothes: Where are your books on murder?

Middle-Aged Snooty Guy With a Purple Tie: Where might I find books on Pablo Picasso...the artist.

Teen Girl With Gum: Tell me what books my school wants me to read over the summer and then give them to me or put them on hold.

Lazy Mom: It says for the adult summer reading program I have to read 5 books and write reviews -- do they have to be adult books? Can't I just review the picture books I read to my toddler?

Man on Phone: I'm looking at the catalog on my computer and there's a DVD I want. What does it mean when the status says "unavailable"?

Woman on Phone: If the program is already full can I still register my child for it?

Frantic Woman: Has anyone turned in an iPhone?

Angry Lady With Braids: Can you tell that man to stop sneezing?

Old Lady With Hearing Problem:
My friend says all of her books and CDs come to her house and she never has to come to the library. How can I sign up for that?

Buff Dad With Woman's Voice:
Why are the magic books for adults not checked in?

Creepy Guy Who Has Been Warned For Looking at Porn: I want more time on internet station #4.

Little Girl With No Adult Supervision:
Show me the books!

We had over 2,000 people come through the library in eleven hours. Today has only been slightly quieter.

Saturday, April 16, 2011

Yeah, that just happened

Saturdays at the library are always a treasure. Here are some jewels from today:

An elderly woman called and wanted to put a specific book on hold. It was hard to hear her and she was definitely distracted. When I asked for her library card number she told me I had to hold on because she had to dig through her purse...which was difficult because she was driving. Yes, she was driving, talking on her cell phone, and going through her purse all at once. When she gave me her card number I saw that her birth date was from 1937. So she was 74, driving completely distracted, oh and did I mention it was pouring rain all day today and we had at least two tornado watch alerts?

I put a copy of the Autobiography of Mark Twain, Volume 1, on hold for a man, he asked me who the narrator was and asked, "It's not Mark Twain, is it?" Seriously? I laughed for a second until I realized he was serious and I had to turn it into a cough. Before walking away he said, "I don't know, sometimes the authors read their own books." Seriously.

Twenty minutes before closing a woman wanted me to help her find books for a research paper. Her topic was more suited for an academic library (why or why do college students not use their school libraries?!) but I actually found two books. She didn't have a library card so I gave her an application. When she handed it back I was a little disturbed by the bubbliness of her handwriting, almost as if a 14-year-old cheerleader had filled it out. She even dotted the two i's in her name with bubble hearts -- no lie! This might have been cute had she been a teenager or maybe even passable for someone in their 20's. She was 52.

Wednesday, March 9, 2011

My library director says I need 50% less sass

My copier rant from the other day in addition to some *ahem* public toilet problems at work were the inspiration for my latest post on Closed Stacks, titled "Suggested Courses for Addition to the Library School Curriculum" -- go check out it.

Tuesday, March 8, 2011

Update your bookmarks

Closed Stacks has changed location and can now be found at http://www.closedstacks.com/
And now back to our regularly scheduled program.

Friday, March 4, 2011

What the?

A boy of about 11 or 12 approaches the reference desk and informs me that the copier* is out of paper. This surprises me because our pages are usually good about refilling the paper every morning.

Me: It says it's out of paper?
Boy: Yes.

I walk over to the copier with him and there is nothing indicating that the copier is out of paper, but there is apparently a paper jam. I try to open the drawer to take a look but it is oddly stuck.

Boy: What are you doing?
Me: I want to check on the paper and see if anything is jammed.
Boy: That's not where the paper goes.
Me: Huh?
Boy: That's not where the paper goes. It goes in here (he wildly points at the exit tray).
Me: No, that's where it will come out.
Boy: No, that's where it goes in.

Though I'm totally wtf I decide to let it drop in favor of getting into a ridiculous argument with a child about the mechanical workings of a photocopying machine. Instead, I sit on the floor, pulling on the drawer flap trying to force it open but it won't budge. Because the copier will also pull paper from drawer number two, I decide to give that one a try. It slides right open...to reveal that it is filled with Pokémon cards.

Me: ???
Boy: Oh, those are mine (he reaches forward and starts collecting them).
Me: Why are they in the paper drawer?
Boy: I wanted to make copies of them.
Me: To make copies of them you put them on the GLASS (I stand up and open the copier lid to demonstrate proper copier use).
Boy: Oh.
Me: Did you fill the other paper drawer with cards?
Boy: Yes.
Me: *sigh*

About ten minutes later we have removed at least all of the Pokémon cards I could find and the copier seems clear of jams and in good working order. I walk back over to the reference desk and fill my coworker in on what I've been doing. After sharing my little story she says, "Don't turn around, but he's opening the paper drawers again."

*Public copiers are like kryptonite to a public librarian. During my two years of graduate study, we never once went over the intricacies of a xerography machine, much less one given to erratic behavior. However, it has become clear that one does in fact need the MLIS in order to do such tasks as refilling paper, removing stapled copies from the jammed autocopier, changing the toner cartridge, putting my delicate little fingers between metal objects that warn of third degree burns, and performing rudimentary repairs -- because this is what I spend at least 15% of my day doing in this master's degree required job. Whenever the copier really dies (or some asshat puts too many Canadian coins and paperclips in the money slot), I am full of glee as I place the "Out of Order" sign on that baby.

Monday, January 17, 2011

We'll show you! Library takes its toys and goes home

(Read this entire entry with a fake British accent as I wrote it thinking with one. Or if you are British, proceed as normal.)

In merry England when Parliament made some major budget cuts to its libraries, (including closing some of them) the Stony Stratford council found out about the possible closure in December and sent letters to 6,000 townspeople, telling them that while the threat of closure was only a threat, it was time to prove how crucial the library was to the community. Then they took their battle to Facebook!

The library in Stony Stratford successful convinced its patrons to empty their library’s shelves, checking out approximately “16,000 volumes,” to show what a void the closure would leave in the community. The maximum amount of books one person could take out was 15. And ahead of their deadline of closing time today, all the books were gone.
According to the Guardian, the last few books lent out were self-help books and practical mechanics books. But they were checked out, and now the library staff are dusting the shelves.

Self help books would probably be the last of ours to go too. An interesting idea, but oy, I would not want to be there on the day all those books come back.

Tuesday, August 31, 2010

Library cell phone etiquette

Patrons will be glad to learn that the days of shushing loud people in the library are as long gone as checking out cassette tapes. However, the freedom to talk above a whisper also comes with the freedom to use your cell phone and we ask that you please observe proper library cell phone etiquette:

1. Don't turn your ringer off. Those signs that we have posted about switching your phone to vibrate are for entertainment purposes only, please ignore them.
2. Select the most annoying ring tone possible. I personally enjoy an old school telephone bell ring set around 100 decibels, but we also like hearing ring tones of popular music, unpopular music, and anything else that takes you a really long time to notice and answer.
3. Upon finally answering your phone shout, "Oh hey, (insert name here), I'm at the library!" This allows not only the person calling you to know your location, but also alerts everyone at the library that you know you're actually at the library and not Starbucks.
4. Forget personal space and stay mobile. You might be sitting next to a stranger who is studying for their MCAT exam, but by the time you're finished with this conversation they will probably move elsewhere giving you lots of extra table room. Also, it is good to tour around the library either browsing, making photocopies you don't want to pay for, using the ready reference bookshelf as a leaning post, going to the bathroom, or just wandering aimlessly while you talk on the phone.
5. Keep conversations long and not private. On hold with your credit card company for the next 20 minutes? Be sure to let everyone know your business! Other great topics to discuss on the phone include upcoming doctor appointments (especially ones for illness and infections), your probation officer, why you're unemployed, why you're single, what you're going to eat for lunch, and that bitch, Stacy. Never forget that what's going on in your life is important to everyone around you and think of these little announcements as live Facebook or Twitter updates for people you aren't friends with. This will also provide the librarians with something to talk about, mainly if your cell phone still has batteries and the possibility that you are only talking to yourself.

Have I forgotten anything?

Wednesday, August 18, 2010

If you lived here you'd be home now

According to the police, a man lived in a NJ library for nearly two weeks. The homeless Charles Jones Jr. had been living in the basement for nearly two weeks and taking food from the staff break room, which, anyone who has ever worked in a library knows, is an endless supply of unwanted Hydrox cookies, stale leftover chips from birthday parties, and old Halloween candy/vacation candy like salt water taffy. The jig was up when Charles was caught peeking out of one of the library's basement windows.
Peekaboo! (Not Charles Jones Jr.)

Whenever something like this happens, people will ask, "How could this happen? How could anyone not notice?" and I am here to say, yeah, it happens. You stop noticing some things when you work a routine job. It isn't even like the homeless are sneaky either, you just get used to seeing some of the regulars there that sometimes at the end of the day one forgets to make sure that they all go out.
While I do not work at the NJ library where this took place, I did once work at a library that had an incident where one of our homeless regulars spent the night in the library (luckily, not during my shift). He had been watching Gone With the Wind at one of our viewing stations and fallen asleep, making him unable to hear our closing announcements, I suppose, and probably all the lights being turned off didn't help wake him. The next morning he was still there in the same chair, awake, but afraid to move because he was worried he'd set off an alarm or get in trouble. The whole thing was more of an embarrassment on the library's part than anything else. I think we bribed him with some Hydrox cookies not to tell anyone that we were locking people in the building...
As a child, I used to fantasize about getting locked in the library overnight, or as a teen, locked in the library with my secret crush. As an adult who now works in the library, I can honestly say I'm pretty much cured of that fantasy.

Monday, August 9, 2010

What is it that you do?

No one likes to be pestered about what they do at work all day, but if it's coming from your boss it can't be a good thing.



We've been having regular staff meetings lately do deal with the downsizing of staff and some of the new job roles we've had to take on as no one new is going to be hired under our current budget. Today I met with someone from admin to go over what it is I do exactly, and while I felt good about the meeting going in, I wasn't feeling to great about it afterward.*

Big Boss: It says here that you run the Night Knitter's group on Tuesday nights?
Me: Well, I don't really run it, I mean I don't knit, I'm not like, the presenter.
Big Boss: You aren't the presenter? But it's still your program, right?
Me: It's not really an official library program, it's more like a community group. I mean, I book the room for them, I help...uh organize it.
Big Boss: You help advertise it?
Me: Uh, I put their meeting notices on the bulletin board.
Big Boss: (looks grim, writes something in file folder) Now, I read that you input all of the program descriptions into the computer - that's impressive!
Me: Yeah...actually, everyone types in their own program descriptions but I go through and "lock" each item when they're finished.
Big Boss: Oh, so you proofread what they enter?
Me: Usually, if I have time. But normally we cut and paste from previous events, like the storytimes for example, so nothing changes. It doesn't really need to be proofread.
Big Boss: So why doesn't everyone lock their own description? Why do they need you to do it for them?
Me: Uh...I guess they usually forget?
Big Boss: (writes something in file folder)
Me: Oh yeah, I also update the library Facebook page!
Big Boss: (avoids eye contact, writes something in file folder)

Yeah, it was that painful. Despite the fact that I spend several hours at my desk doing real work, after this meeting I felt that it would be perfectly justified to fire my ass because from this info session it sounds like I might just be sitting there picking my nose and playing Farmville.

*Specific details have been changed to protect certain individuals. (ahem, me)

Tuesday, July 27, 2010

im in ur library stealing ur _____.

Stealing books from the library is not headline making news. Seriously, are we not asking for it the way we populate the shelves with sex books that you can borrow for free?! Why check it out, just steal the damn thing, afterall isn't it yours anyway, Mr. Taxpayer?
This morning while I was reading some local news headlines, one caught my attention "Md. Man Sentenced for Stealing Library's Tarantula." Huh? I clicked on the link and read further, "A Maryland man has been sentenced to 90 days in jail for stealing a spider from a public library." Ok, so it was the library's pet, which explains why a tarantula was at the library, other than it's creepy, though the article did not mention if the spider had received the boo-worthy name of "Dewey." The guy who stole it apparently got caught because he couldn't shut up about his amazing score -- way to go!
This odd bit of news made me curious if there were any similar stories nationally. Stolen books aren't news, but what other bizarre, attention getting things can be stolen from the library?
I decided to Google "stolen from the library." Here's some of what I found:
At the Ponce de Leon Boulevard Public Library in Florida, the emergency defibrillators were stolen from the cabinet at the library's entrance. I think the most interesting part of this article is that they blame the theft on the homeless without any real proof.
In Texas, a statue of a boy reading was stolen from the Allen Library. I feel at least lucky that my library does the "Paws to Read" program and lets kids read to dogs, where it looks like the poor children of North Texas are reduced to reading to statues. And now that statue is gone!
In Cincinnati the news story was a little different, the item in question was not stolen from the library, but brought to the library. Yes, at the Cincinnati Public Library, Police arrested a man accused of being naked at the library with a bag full of stolen cheese: "When officers searched his bag, they said they found a knife, a razor, two stolen DVDs and 4 pounds of stolen parmesan cheese."
I decided to stop my search there, because everyone knows anytime you read a story about someone getting naked and weird at the library you're only jinxing yourself.

Sunday, June 13, 2010

Pron and defending your right to library boners

So yesterday I had a library first: my very own library public masturbator! Yes, I know what you're thinking (besides Ewww!), how can I have worked in various library jobs over the past six years and not yet encountered someone masturbating in public? Good luck, I guess? I've had at least one incident with indecent exposure (that, thankfully I only had to report and did not witness), and countless run-ins with internet porn, but so far those pervs have only been viewing it (or pretending not to view it while really playing chess online) or printing it out and showing it to me to ask how much their copies will cost, but so far no one had been caught in the act of working the rocket launcher. Until yesterday.

Shortly before lunchtime we received a complaint that a teen at one of the internet stations was viewing porn and the two attempts my branch manager made to catch him in the act failed as his spidey-sense must have alerted him that we were trying to peep over his shoulder. This prompted a discussion between me and my branch manager about the library's policy on porn. In library school, we would be forced to have these ridiculous debates on what we would do as a librarian if our library theoretically decided to stock Playboy as a magazine in our collection and a member of the public became outraged and complained. I found these arguments useless because a)what public library would want to walk into the firing squad that would be stocking Playboy? and b)it wasn't an argument that I really agreed with most of the time.
Now I realize that the buttress to the librarians defending porn argument is the "slippery slope theory," in that once you censor pornography, everything else is up for grabs so it's an "either you're with us or against us" mentality, very black and white. Yeah, I understand that theory, but I don't necessarily agree, and it's not even from the "oh, think of the children!" point of view -- it's more like "things that are better done in the privacy of your own home" point of view. Why should some guy (who smells like a brewery) have more of a right to watch YouPorn in public than my right not to see it or hear it as I use or work in the library? I'm certainly not going to come over to his house and regulate his personal life or get all Big Brother on his ass, but really, why is porn in public places a constitutional right?

This is why I'm glad that while ALA may stand behind your right to view teh interweb pron at the library, the second you decide to unzip those rights are quickly superseded by laws requiring you to keep it in your pants at the library. My boss was on the phone helping a patron when she suddenly exclaimed "Oh no!" and my head snapped around to the direction she was running where the teen internet porn suspect was fully engaged in the most urgent self love, almost to the point where it looked like his chair might lift off the floor into orbit. He was reminded of the library code of conduct policy and asked to leave, but I feel a little better about the world knowing that ALA welcomes him with open arms to come back today, just as long as he looks and doesn't touch.

Wednesday, May 26, 2010

What's in a name?

A post over on on Love the Liberry and a recent policy change in my own system has me thinking. Apparently, there was a vote I don't even remember at our recent staff day to give us new employee badges that will only have our title and not our names. The reason: these badges will save the county money by being generic and badges can be reused after an employee leaves a position. The real reason: Creepy McCreeperson is about to have a restraining order against him for stalking one of our teen pages, Old Lady Crazy-Make-Up is leaving nearly 10 messages a day on a coworker's voicemail, and Home-Schooling-Mom-of-13 thinks another coworker is her personal librarian/research assistant.
Ok, so it's not the official reason, but things have gotten a little weird around here within the last few months with patrons having boundary issues with staff. Yes, we are friendly, but that's because we are paid to do it. We are not friendly because we enjoy hearing hour long stories about your sick parrot and want to be your friend. We are having too many issues with patrons calling and wanting to speak with one person and one person only. This would be different perhaps if it were for the branch manager or a specific question, but instead it is for a specific staff member and usually something that can be answered by anyone.
What I'd like to do instead is allow everyone to create a stage name to use at work. The staff member who's obsessed with "True Blood" can be Sookie, our dirty joke telling old AV guy can be Buck Naked for all I care.
Don't get me wrong, I like helping people and it is nice to have someone seek out your help because they enjoyed the service you provided. However, it isn't so nice when a patron who has learned your name calls the library and pretends to be your dad in order to talk to you, or calls the police and says you stole her laptop, or shouts your name across the library and threatens to physically assault you for not allowing them to check out a book. Yes, all of these things have happened to me on the job and a generic ID badge probably won't eliminate all of those problems, but maybe if I can start going by my alterego I won't have to make that mad dash from the building to my car everynight, looking over my shoulder and running in a zig-zag formation to avoid snippers.

Monday, May 17, 2010

Bugs and other pests @ your library

We have had an ant problem at our branch for quite some time, so it's not uncommon for a patron to report ants in the children's storytime room, or to get emails with the subject line "Ants in 200's - tell exterminator when you see him!"
A couple weeks ago I received an inner office memo from admin and when I took out the paper I saw that an ant had traveled with it. So why were we surprised when one of our pages noticed that there were actual ant hills, several of them in the staff lunch room lining the wall? Or maybe, why are we surprised period when we're leaving Phyllis's old birthday cake out all night?!

In a new email this morning, a coworker reported the addition of a baby mouse being spotted in the kitchen. I emailed her back asking how she knew it was a baby, but didn't get a response (maybe I like asking asshole questions), instead she asked if we should put traps out. This sent me into a flashback from my old job when we had a rat and my boss kept putting glue traps out, which I collected behind him and promptly threw away. The glue traps are disgusting if you've ever come across an occupied on and I've always felt they are inhumane. I also liked this rat because he, or one of his friends or relatives, had a hole right outside my window and I'd spend some mornings (after I'd played zookeeper, checked my email 17 times, and zoned out long enough) watching him dig in his hole. First he would dig with his front feet, then switch and dig with his back, then switch again. I felt like I was watching National Geographic at home, except I was sitting next to a basement level window at work. To reward my rat friend, I would often dump my remaining french fries from the McDonald's across the street into his hole. It made my boss pissed, but I didn't care, and one day I thought I saw the rat waving at me, but I had also been breathing in varnish all morning in a poorly ventilated basement library.
What was I talking about again? Oh yeah, I never got to eat any of Phyllis's cake.

Wednesday, April 14, 2010

ALA: yay or nay?

ALA's annual conference is around the corner and I'm still on the fence about attending. I haven't attended any of the conferences in the past, the big difference being this time around that it's practically in my backyard so I wouldn't have to worry about travel or hotel, etc. It won't be this close again for at least several more years, so that's another reason why it might be nice to go, but on the cons side it's a little more than $200 that my work won't be reimbursing me for and I'll have to use my own personal vacation time to attend. So I'd be paying a couple hundred bucks and using my vacation...to do something work related? Hmmm...

The peanut gallery isn't making the decision any easier, as I've been told by friends and coworkers that this is both an event that "can't be missed" as well as being "as dull as watching paint dry." Quite the conundrum.

Sunday, March 7, 2010

Libraries in the media - both pertinent and irrelevant

While channel surfing the other day I came across two different representations of libraries that I thought were interesting. The first was search engine Yahoo!'s 15 year anniversary where they conducted a U.S. survey from users asking them how the internet has changed their lives since 1995.

The results showed that several activities are down, including library visits being down by 59%, though the Yahoo! rep and interviewer seemed to feel a nostalgic loss more than anything else.

The other item was a new show on NBC, brought over from England called Who Do You Think You Are?, a reality tv show that researches the genealogy of a celebrity. I was bored and switching back and forth from other channels while waiting around for my night to begin, but the premier episode focused on Sarah Jessica Parker, following her cross country as she learned more about her family tree. As easily accessible as the internet makes everything, it was interesting to see the visits to different library's archival records for primary sources and information not yet digitized. We have a genealogy database at our library, but it doesn't get used very much from what I've seen and I've only played with it here and there without any major results, but I wonder if interest in this type of information can be renewed by the public thanks to shows like this? Maybe, though I noticed they did not make Sarah Jessica Parker wear gloves to handle her 10th great-grandmother's arrest record in Salem.

Saturday, February 6, 2010

"You're pretty cocky for someone whose job is obsolete thanks to the internet."

As much as I love my Parks and Recreation with its smart "dealing with the public" humor, I couldn't help but notice in this week's episode when they go to the library, the circ clerk swipes a supposed library card with a magnetic strip through one of the DVD unlocking/locking mechanisms -- which is not a card reader.

Librarian doing it wrong

In fact, most library cards that I've encountered all use barcodes and not magnetic strips, and would need a barcode scanner (though my very first card, which I still have somewhere, was printed on cardstock and had a metal plate in it). In the closing credits, the show thanks LA County Public Library, since I assume they taped the library scene there instead of building a set, but none of the library staffers showed them how the desk equipment actually worked? Look at me being all nit-picky!

The library scene fun starts around 7:58: