Today I was verbally abused by some woman who couldn't get on her precious internet because she was trying to use her old inactive library card. After explaining this several times to her, she finally heard me and agreed to fill out a new card application. Her email address was RIMJOBS100@___.com. Yeah, nice. She was at the internet computer station for the next five hours.
Later, a teen working on a science project wanted to know if we had any books on "water policy and like what happens to run off water when it gets into vegetable gardens or like water and animal waste management." Since we didn't have any books on this subject, I showed her how to use the databases to find some articles on her topic. At one point I turned around to see if she understood what I was showing her and she wasn't even paying attention, just texting away on her cell phone. When I asked her to watch what I was doing so she could continue the search on her own she said, "Couldn't you just find the articles for me and then email me them?"